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Frequently Asked Questions
How does the HUD PLUS work?
The HUD PLUS is a small unit that mounts on your dashboard and reflects the speed up onto your windscreen. It simply plugs into the cigarette lighter and it calculates the speed via the GPS satellites. The HUD PLUS also has audible fixed speed and red light camera alerts built into it.

How is the HUD PLUS beneficial?
There are many reasons why the HUD PLUS would be beneficial and some include:
• It reduces the risk of accidents as you don’t need to keep diverting your eyes from the road to continually check your speed.
• It reduces the risk of speeding fines as you can clearly see what speed you are traveling at and it also has the added bonus of warning you when approaching a fixed speed camera.
• It reduces the risk of red light camera fines as the unit will alert you when approaching a fixed red light camera.
• Its perfect for people who have changed their tyre size and aren’t exactly sure if their speedometer is correct
• It’s great for learner and P plate drivers as they are always trying to monitor their speed but shouldn’t be continually taking their eyes off the road to check.
• It’s great for people that have trouble reading small numbers on the speedometer.
• It’s great for classic or imported cars where the speed is displayed in miles per hour

How does it know the speed?
It calculates the speed via GPS satellites

How accurate is it?
Because the speed is calculated via GPS satellites, it is most likely more accurate than your speedo. All speedometers are calibrated to have some margin of error.

What is the GPS Refresh Rate?
One time per second (1Hz)

How does it know where the Fixed Speed and Red light cameras are located?
The HUD PLUS works out via satellites when you are approaching fixed Speed and Red light cameras that are loaded in the data.

Who provides the data for the fixed Speed and Red light cameras?
The data is provided by Whereis.

Does the HUD PLUS display anything on the windscreen when approaching the speed camera and red light cameras?
No the warning is audible only

Do I need to set anything up or turn the camera warnings on when I originally install the unit?
No you do not have to set anything up, just make sure that the voice is not muted (please read troubleshooting FAQ if you cannot hear the warnings).

How many metres does it warn me when approaching speed cameras and red light cameras?
The HUD PLUS will warn you approx. 190 metres on approach and then again at approx 50 metres on approach.

What kind of sound does it make when alerting me to a speed camera?
The unit will actually ‘tell’ you and it will also advise what the current speed zone is. For example if you are traveling in an 80km/h zone and you are approaching a speed camera it will say ‘Speed Camera in 190 metres, speed zone 80km’, it will then warn you again at approx 50 metres ‘Speed Camera in 50 metres, speed zone 80km’

What kind of sound does it make when alerting me to a red light camera?
The unit will actually ‘tell’ you, for example when approaching a red light camera it will say ‘Red light camera in 190 metres it will then warn you again at approx 50 metres ‘Red Light Camera in 50 metres’.

Will it warn me when approaching mobile speed cameras?
No, it will only warn you when you approach FIXED red light and speed cameras

How do I update the HUD PLUS?
Polaris have received the latest update from Whereis (Sep 2015). To update your HUD PLUS you will need to post the unit back to us at 283c Victoria Road, Rydalmere NSW 2116. The update cost is $25.00.

Can I match it with my vehicles speedo?
Yes there is a setting to calibrate the HUD PLUS to match your speedo exactly.

Does it have speed alerts?
Yes, it has 2 preset speed alert warnings that you can set up yourself.
The unit will make a beep sound when you exceed the preset warning.
So for example if you wanted to set a warning at 80 km/h and 100km/h the unit will beep once when you exceed 80km/h and beep twice when you exceed 100 km/h

Does the HUD PLUS display the time? Yes the HUD PLUS does display the time. It displays in white and the feature can be turned off

Can I hardwire it?
Yes we do have a hardwire option available, the cable is $22.00 which means that the 12/24 volt power will be picked up from behind the dashboard.

Can Polaris install the unit for me?
Yes we can, if you want us to hardwire it, it is an extra $50.00.
If you just want us to set it up via the cigarette lighter, this is free of charge.
We will plug the unit in, mount the unit on the dashboard and apply the window tint.

Can I see it in sunlight?
As long as the HUD PLUS has been adjusted correctly to suit your windscreen, the HUD will display in sunlight with no problems.
Can I see the HUD PLUS at night?
Yes you can clearly see the HUD PLUS at night, if the speed is too bright you can simply turn the brightness down, or if you have the automatic brightness adjustment turned on, the unit will adjust accordingly.

Do I have to use the window Tint?
The window tint is optional; some customers can see the speed perfectly fine without the window tint (except if you wear polarized sunglasses, please see question below relating to this). We suggest that you set it up without the window tint first and see how you find it.

Can I adjust the brightness?
Yes you can adjust the brightness up and down via the main menu on the HUD PLUS, or if you have the automatic brightness adjustment turned on, the unit will adjust accordingly.

Can install it myself and how?
You simply find a perfect spot to sit your HUD PLUS, plug it into the cigarette lighter and apply the window tint if you wish to use it. For comprehensive instructions please view our installation video at https://www.youtube.com/watch?v=JsfkKdrg9S0

How does it stick on the dash?
The HUD PLUS uses 3M double sided tape to stick onto the dash

What if my car has a dash mat?
We suggest buying some Velcro and sticking it to the dash mat.

Will it suit my car?
The HUD PLUS will suit any car. We understand that all windscreens are different shapes and sizes this is why the HUD PLUS sits on an adjustable mount so you can move it up and down to get the desired speed display.

Does it alert me when I approach red light cameras and speed cameras?
Yes the Polaris HUD PLUS will alert you when you approach speed cameras or red light cameras.

What is the difference between your standard HUD and the HUD PLUS?
The biggest difference between the two products is that the HUD plus has built in speed and red light camera audible alerts whereas the HUD does not have this feature built in. There are other minor differences such as the HUD PLUS will also display the time (which can be turned off) and the HUD PLUS has an automatic brightness adjustment.

Can I see the HUD PLUS if I wear Polarized sunglasses?
You can still see the HUD PLUS perfectly fine when used in conjunction with the window tint, it does dim slightly but as long as the HUD PLUS has been adjusted to suit your windscreen you should have no problems.
Please Note: The above information is based from our own experience and customer feedback. Your experience with the Green HUD PLUS may differ due to individual differences and the fact that we all see colours differently.

Can I move it from vehicle to vehicle?
Yes you can move it from vehicle to vehicle as it just plugs into the cigarette lighter. We also sell the adjustable mount and window tint as spare parts.

What are the dimensions?
The dimensions of the unit are (L) 10.07cm x (H) 7cm x (W) 1.5cm

How heavy is the HUD PLUS?
The unit weighs 80 grams

Does it have to be in my line of vision?

Not necessarily, the numbers are a large display so mounting it near your line of vision is good enough.
We have the HUD PLUS mounted in the right hand corner of the dash and we can still monitor our speed perfectly fine.

Will it obstruct my vision?
No you do not have to have it directly in your line of vision but if you do, the speed displays in a clear transparent image, so you can see straight through it.

Are there different colours available?
No, the HUD PLUS is only available in a green display. The speed is displayed in green and the time is displayed in white.

What is the warranty?
12 months Warranty

Where can I buy it?
We have a number of stockists available which you can find on our website www.mypolaris.com.au/hud

How much is the HUD PLUS?
The unit is $149.50 + P&H

How much is Postage and handling?
Postage and handling is $13.50

How long will it take to get to me?
This depends on your location; the ETA’s are as below:
Sydney Metro Area – approx 1-2 working days
NSW – approx 2-3 working days
QLD – approx 2-3 working days
North QLD – approx 5 working days
VIC – approx 2-3 working days
SA – approx 3-4 working days
NT – approx 5-14 working days
WA approx 5-14 working days
These are rough estimates only.

How is the unit sent?
The HUD PLUS is sent via Australia Post E-parcel and a signature needs to be obtained upon delivery.

Frequently Asked questions - Troubleshooting

I can’t see the HUD PLUS in sunlight, it’s too faint!
The HUD PLUS works perfectly fine in sunlight; it is probably just a case of adjusting it properly to suit your windscreen.
You will find that if you adjust it up or down, the image will either dim or become brighter.
Sometimes this means seeing the actual HUD PLUS screen as well.

The HUD PLUS is way out from my Speedo (this could range from 10 km/h to 100 km/h)
The HUD PLUS will vary slightly from your speedometer as your speedometer is calibrated with some margin of error, but if it is way out (from 10km/h and up) it is probably just a case of the unit being calibrated incorrectly; this is quite easy to do as it can be confused for the speed alert setting.
If you want the HUD PLUS to simply work off satellites, please set the calibration back to 0.

It takes about 30 seconds to pick up satellite, is this normal?
Yes the unit will take approx 30-40 seconds to pick up satellites

When I go through tunnels, it stops working, is this normal?
Yes, unless the tunnel has a built in GPS booster, the HUD PLUS will lose satellite whilst in a tunnel.

My HUD has overheated and it would not start until it had cooled down, is this normal?
Yes, as with all electronic products they can only take a certain amount of heat. Whilst you are driving this shouldn’t be too much of an issue, however if you are leaving your car parked in the hot sun for a fair amount of time, we suggest unplugging the HUD, sliding it off the bracket and placing it in the glove box. This will prevent the HUD from overheating whilst sitting in the hot sun.

The HUD PLUS is not alerting me to any red light and speed cameras that I approach, is there a problem with the unit?
Please double check that you have not accidentally muted the voice or turned the volume down. To enable/disable the voice press set (do not hold it down as this will turn the time feature on and off). Also go into your volume settings and make sure that the volume is turned up to a reasonable setting so that you can hear it. If you have double checked both of these settings and they are ok, please give us a call on 1300 555 514 to speak with our support team.

The HUD PLUS alerts me for some of the red light/speed cameras and not others, why is this?
As more and more cameras are getting installed, if the speed/red light cameras have been installed within the last update available from Polaris, then unfortunately it won’t be in the data until possibly the next update that we receive from Whereis. If you believe that the camera has been there for many years and it still is not warning you please give us a call on 1300 555 514 to speak with our support team.